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Cookies by Lila Bakery

About us

The Old Fashion Way

Baking the way Grandma use to bake… Where do I begin, so much to say and share along the way, we are a very passionate group of people with an extensive lineage of recipes that was handed down through the generations. Each recipe I make brings back fond memories of my times in the kitchen as a child. Over the years I have passed on that tradition with every young child that has crossed my path sharing and giving love through baking. I think that is why baking is so important to me. I’m not only spending time with my loved ones we are putting our love in everything we bake. It’s a sense of memories of days gone by and passed down once again with love in the kitchen. What baking does for me is it brings the family together. Whether we are spending time baking in the kitchen or sitting around the table with a cup of tea or coffee with our freshly baked goodie it represents the time and love we have shared together and that is what we would like to extend to all of you…a taste of home.

One thing I have to say about Cookies by Lila we take pride in our fresh baked goodies baked daily with whole foods and ancient grains. We take pride with our high quality to detail baked with love that makes it possible to hand down our recipes from our kitchen to yours.

Our kitchen offers an array of delicacies to choose from that will satisfy even the sweetest of sweet tooth with a host of extraordinary flavors’ and delights. We offer an amazing array of 31 different types of cookies that we have developed over the years along with cakes, pastries, squares, scones, biscuits and brownies. Not to mention we offer tarts, danishes, cinnamon rolls and pies, if you want a recipe specifically made, all you have to do is ask if it’s not in our site doesn’t mean we can’t bake it for you, we have hundreds of recipes that we have passed down over the years, which we are not able to put all of them on our site.

Baking is our passion, it’s what brings joy to me every day, we have a drive and commitment we offer to you each and every time you place an order. Thank you for stopping by and taking the time to get to know us.

Lila

I am blessed

I have to say I am blessed with our strong sense of family and our passionate friends we strongly adhere to the food safe regulations with the quality and assurance from everything we bake. Please take a moment to peruse our selection of baked treats that have been acquired over time along with all the little extras I thought you might enjoy in your kitchen as I do in mine. It’s been a journey for sure, thanks for stopping by, all the best to you and your family, I hope you enjoy my baked treats as the many people have in my past and still do today.

Your satisfaction is our top priority!

We will provide timely, courteous customer service. If ever we are discourteous, or if customer inquiries are not handled in a timely manner, we encourage customers to let us know. Customer comments will help us to better serve you.

We will have our customer service rep contact you by the date promised. If we fail, we will automatically credit that customers account the full amount. This commitment does not apply during severe storm conditions or emergency events, if access to that premises is not available or is deemed unsafe, if contractors are the cause of the delay, or if extenuating circumstances prevent a timely completion.

We will provide customers with an accurate bill. If a customer’s bill is inaccurate, in addition to correcting it, we will automatically credit that account ($25 credit).

If you are not happy, we want to know. Please contact us by email or give us a call at 866-600-8192 if you have a concern with our customer service.

Lila

Lila

Our Guarantee Guarantee

Your satisfaction is a top priority

We will provide timely, courteous customer service. If ever we are discourteous, or if customer inquiries are not handled in a timely manner, we encourage customers to let us know. Customer comments will help us to better serve you.

We will connect a customer service rep by the date promised. If we fail, we will automatically credit that customers account the full amount. This commitment does not apply during severe storm conditions or emergency events, if access to that premises is not available or is deemed unsafe, if contractors are the cause of the delay, or if extenuating circumstances prevent a timely completion.

We will provide customers with an accurate bill. If a customers bill is inaccurate, in addition to correcting it, we will automatically credit that account ($25 credit).

We will respect each customers property. Respecting the property of others is a fundamental courtesy. If our employees damage property, they will initiate a prompt, mutually agreeable resolution of the problem.

If you are not happy, we want to know. Please contact us by email or give us a call at 866-600-8192 if you have a concern or a problem with our service.

Mission Statement

Our Motto is Communicate, Appreciate & Validate. We pride ourselves to stop and hear what you our customers’ needs and wants are and to show our appreciation for your continued support by placing your orders with us we have a customer appreciation package and to validate your support we donate to our community a portion from every sale that we receive.

Our Mission is to help the ones who are unable to help themselves!

We can do this by donating a portion of the proceeds from our treat of the month to the Neighborhood Food Banks, Elizabeth Fry Society, Mercy Ministries, Stop Bullying, Night Shift, Terry Fox Run, Sun Run, find the cure for Multiple Sclerosis and find the cure for Diabetes and Kid for Cancer. In addition, we donate all our end of the day baked goods, they are delivered to the recovery homes for men, woman and children. We have worked with numerous programs in the past and we are going to continue to do so in our future. We are very grateful for our valued customers who have helped us over the years to support these important causes and by helping us to continue to uphold our Mission.